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FAQ's
Terms & Conditions TERMS & CONDITIONS
Terms & Conditions TERMS & CONDITIONS
Warranty &
Authenticity
NEXTWATCH provides a 14 day mechanical warranty on each and every timepiece. We stands behind the authenticity of all merchandise. A complete inspection is performed by an experienced watchmaker that oversees quality and functionality of key components guaranteeing the performance of each watch. All watches are checked to be in working condition prior to packing and shipping. Due to the nature of vintage watches, we make no statement on the mechanical accuracy or waterproofing and are not responsible for damages incurred by the new owner.
Payment
&
Shipping
We use secure payment solutions such as Bank Wire or Paypal, and Square. Every timepiece offered by NextWatch will ship fully insured via 2-day FedEx Priority. If your NextWatch exceeds $10,000 USD, overnight shipping will be provided free of charge. It is the buyers responsibility for any and all duties, taxes, tariffs or customs due. NextWatch will not declare a lesser value on any package.
Return Policy
All timepieces offered by NextWatch include a 5 day client inspection period. If you are not satisfied with your purchase, please contact us within the 5 day period at info@nextwatch.com. Refunds will not be honored on any watch after the 5 day inspection period. Refunds will only be considered after the watch is returned safely to NEXTWATCH in the same condition and shipping method in which it was originally sent to the client. A refund will be issued within 7 days after receiving the watch and verifying that it passes a full inspection and condition report. All returning timepieces must be fully insured at the clients expense, this will be deducted from the refund amount. NEXTWATCH will email you a return label within 24 hours.
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